Privacy Policy

© Yorkshire Independent Living Ltd
Registered in England & Wales (Company No. 13830791). All rights reserved.

Effective Date: 22/11/2025

1. Who We Are

Yorkshire Independent Living Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
Contact Details:

  • Registered Address: Unit 6, Ash Lane, Leeds, England, LS25 2HG
  • Phone: 0113 238 5539
  • Email: simon@yilltd.com

2. What Information We Collect

We may collect and process the following personal data:

  • Name, address, and contact details
  • Email address and phone number
  • Information provided via forms, emails, or calls
  • Technical data (IP address, browser type, cookies) when you visit our website

3. How We Collect Your Data

  • Directly from you (e.g., when you contact us, request services, or fill in forms)
  • Automatically via our website (cookies and analytics)

4. Why We Use Your Data

We process your personal data for:

  • Providing and managing our services
  • Responding to enquiries
  • Sending updates or marketing (where consent is given)
  • Meeting legal and regulatory obligations

Lawful Bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interests

5. Cookies & Tracking

Our website uses cookies to improve functionality and analytics. You can manage cookie preferences via your browser settings.

6. Sharing Your Data

We do not sell your data. We may share it with:

  • Service providers (e.g., IT support, payment processors)
  • Regulators or authorities where legally required

7. International Transfers

We do not routinely transfer data outside the UK. If required, we ensure appropriate safeguards are in place.

8. Data Retention

We keep personal data only as long as necessary for the purposes outlined above or as required by law.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your data
  • Correct inaccuracies
  • Request deletion
  • Object to processing
  • Withdraw consent
    To exercise these rights, contact us at simon@yilltd.com.

10. Security

We implement technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

11. Complaints

If you have concerns, you can contact us or lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to This Policy

We may update this policy from time to time. Please check our website for the latest version.